Frequently Asked Questions


Where can I find tutorials and guides?

You can find help online at help.editorder.net, additionally tutorials and guides can also be found on our YouTube page “Cleverific”,

How much does Edit Order cost?

Edit Order is $19/per month and includes unlimited edits, unlimited New Orders, email support, and international use. For development stores, you can download and use the app for free.

How can I pay for Edit Order?

To purchase Edit Order, download it in from the Shopify app store https://apps.shopify.com/edit-order, and confirm your charge. After your free 14 day trial, you will be charged for the app monthly unless cancelled.

Can I try Edit Order for free? 

Yes! There is no charge to try the app for 14 days.

How do I get billed?

The billing cycle is handled by Shopify. Once you have chosen to install Edit Order, the first 14-days are on us. After the 14 day free trial comes to an end, Shopify will bill the payment method you have on file, every 30 days.

How do I install Edit Order?

Edit Order is an application added on to your Shopify software. When you download it from the app store https://apps.shopify.com/edit-order, it will automatically add to your Shopify software for you to open on your Orders page.

Which countries and currencies does Edit Order support?

Edit Order supports all countries and currencies.

Do I need to be a designer/programmer to use Edit Order?

No! Edit Order is simple to use, and no designing or programming skills are required. If you have any questions on how to use the app, we offer email support and tutorials on our website.

Which languages are supported?

At this time, only the English language is supported.

How do I uninstall Edit Order?

From your Shopify admin, go to Apps. Locate Edit Order by Cleverific and click the garbage can to the right. Click Delete.