★★★★★ “What a lifesaver of an app! I feel it adds an extra level of customer service. The number of times customer phone or email after placing an order wanting to make changes makes this app priceless."
★★★★★ “Great app, saves us a lot of manual inventory adjusting, and it looks professional - rather then pen and paper method of editing invoices!”
★★★★★ This is app is critical to our business... Without this app, I would have to cancel their order and rely on the customer to place a new order. A percentage of these situations would always result in a lost sale, but not anymore.
➤ Get Help OnlineOur help docs are a great way to learn more about how Edit Order works, how to exchange a product, send a payment request and much more.
➤ SupportWe're here to help Monday to Friday from 9AM to 5PM Pacific Time. For fastest response time, please email us at email@example.com
Simple, Yet Powerful Editing for Shopify
You chose Shopify for your business because it’s so easy to use, fast to set up, and it’s the best ecommerce platform out there (we get it, we’ve worked with just about all of them!). While Shopify helps you get the sale, you still need to be able to respond to your customers’ requests quickly and flexibly. You know that every minute and every dollar counts when customers ask you questions like:
- Can I change the size, color, or quantity in my order?
- Can I exchange this product for a different product?
- Can I change the embroidering, monogram, or customization on my order?
- Can I change the shipping speed or shipping address I chose earlier?
- Can I add another product to my order?
- Can I place a custom order with special pricing?
With Edit Order, you can answer “Yes! No problem!” to every one of these requests and move on to developing more repeat customers without breaking a sweat.
Get the Order Flexibility You Need in Shopify
Plans and Pricing
Unlimited New Orders
Unlimited Payment Requests
Unlimited New Orders
Unlimited Payment Request
This app is essential for providing customer service. We use it to process phone orders and exchanges. We also use it to make changes to orders for shipping changes or for when customers want to pick up locally. Great app! Well worth the $$.
– Brad, Pacific Pickle Works
It's great! This app makes my life easy. I couldn't run my business without it. Every type of business has it's own special needs, and Edit Order addresses that. Drew in support has been a great help anytime I've had questions.
– Graham, Tatomer Wines
Our business includes lots of pre-orders for product before it gets manufactured.... as a result, lots of our orders need to be modified for changes and additions requested by our customer. In using Shopify, once the order is entered - that's it. Edit Orders allows us the flexibility we need to effectively use Shopify as our ecommerce and POS platform.
Edit Orders allows us the flexibility we need to effectively use Shopify as our ecommerce and POS platform.
I have found them to be thoughtful and responsive, and recommend this application without reservation.